Privacy Policy
Privacy Policy
1. Introduction
Defcon Builders respects the privacy of its customers and users. This Privacy Policy explains how we collect, use, protect, and disclose information collected through our website. This policy is governed in accordance with the laws of India and applicable laws of Kerala, India.
2. Information We Collect
We may collect the following information from customers/users:
Name
Phone number
Email address
Billing and shipping address
Payment-related details
Order and transaction details
Device and browser information
3. Use of Information
The collected information may be used for:
Processing orders and payments
Providing customer support
Improving website functionality and user experience
Sending order updates or service-related communication
Preventing fraud or unauthorized activities
4. Third-Party Disclosure
We do not sell or rent customer information to third parties. Information may only be shared with trusted third-party service providers such as payment gateways, courier partners, or legal authorities when required by law.
5. Information Protection
We implement reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security.
6. Rights of Users
Users have the right to:
Access their personal information
Request correction of inaccurate data
Request deletion of their information, subject to legal obligations
Contact us regarding privacy-related concerns
7. Cookies Policy
Our website may use cookies and similar technologies to improve browsing experience, analyze website traffic, and enhance website performance. Users may choose to disable cookies through their browser settings.
8. Notification of Changes
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be updated on this page and become effective immediately after posting.
9. Governing Law & Jurisdiction
This Privacy Policy shall be governed by the laws of India and the applicable jurisdiction of Kerala, India.
10. Contact Information
For any questions regarding this Privacy Policy, users may contact us through the Contact Us page available on our website.
*This policy is applicable to Defcon Builders Private Limited*